The 2nd Annual
Credit Union Net Promoter
Conference

 
 
Why Attend?
 
Loyalty Live is the must attend conference for credit union professionals who want to:  
  • Become best in class Loyalty Leaders
  • Drive overall growth and bottom-line results
  • Deliver exceptional member experiences consistently    


Who Should Attend?      

  • Credit union executives (CEOs, COOs, VPs of Marketing, VPs of Branch Operations)
  • Marketing managers
  • NPS practitioners


You Will:  

  • Hear directly from world-class NPS thought leaders like Rob Markey of Bain & Co.,  who  co-authored The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-  Driven World 

 

  • Be inspired by Harry Kraemer, professor of management and strategy at Northwestern University’s Kellogg School of Management and author of  From Values to Action: The Four Principles of Values-Based Leadership


     
  • Understand how 1-800-GOT-JUNK created a successful business by delivering the ultimate wow experience for customers  
     
  • Discover how credit unions have created market niches by leveraging specific social and demographic opportunities that complement their core mission 
     
  • Walk away with practical, credit union specific ideas from loyalty leaders in the industry 
     
  • Actively network with your peers - sharing both organizational challenges and successful strategies

 


The Venue:

And all of this will be delivered at a new venue – The Cosmopolitan of Las Vegas, which offers intimate, urban interiors, distinct pools, a desert-inspired spa and world-renowned dining.